Privacy Policy

The data controller responsible for your personal data is Chintemani, located at 312 - 314 Kings Road, Chelsea, London, SW3 5UH, United Kingdom.

For any privacy-related enquiries, you can reach us at reservations@chintemani.co.uk or by calling +44 7442 157779.

We use the personal information we collect for the following purposes:

• To process and confirm your table reservations
• To respond to your enquiries and messages
• To send you our newsletter with updates, special offers, and event information (only with your explicit consent)
• To accommodate any special dietary requirements or requests
• To maintain the security and functionality of our website

We will never sell, rent, or trade your personal data to third parties for marketing purposes.

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your data on the following lawful grounds:

• Consent (Article 6(1)(a)) — for newsletter subscriptions and marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Contractual necessity (Article 6(1)(b)) — to process your reservation requests and fulfil related services
• Legitimate interest (Article 6(1)(f)) — to respond to your enquiries, improve our services, and maintain the security of our website. We have carried out a balancing test to ensure our interests do not override your rights and freedoms.

Our website uses only strictly necessary cookies required for the basic functionality of the site. We do not use advertising or tracking cookies.

Third-party services embedded on our website (such as Google Maps) may set their own cookies. Please refer to their respective privacy policies for more information on how they use cookies.

Our website uses the following third-party services that may process your data:

• Google Maps — embedded on our contact and reservation pages to display our location. Google may collect usage data in accordance with their own privacy policy.
• OpenTable — we may direct you to OpenTable for online reservations, which is subject to OpenTable's own privacy policy.

We do not share your personal data with any other third parties unless required by law.

Some of the third-party services we use (such as Google) may transfer your data outside of the United Kingdom. Where such transfers occur, they are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office, or adequacy decisions, to ensure your data receives an equivalent level of protection as required under UK GDPR.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy:

• Reservation data is retained for up to 12 months after your visit
• Contact form messages are retained for up to 12 months
• Newsletter subscriptions are retained until you unsubscribe

After these periods, your data will be securely deleted or anonymised.

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data where there is no compelling reason for its continued processing
• Right to restriction — request that we limit how we use your data
• Right to object — object to our processing of your data, including for direct marketing purposes
• Right to data portability — request your data in a structured, commonly used, machine-readable format
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at reservations@chintemani.co.uk or write to us at our address above. We will respond to your request within one calendar month, as required by law.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will promptly delete it.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS to ensure data transmitted between your browser and our servers is encrypted.

While we strive to protect your personal data, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of your data.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. Where changes are significant, we will make reasonable efforts to notify you.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: reservations@chintemani.co.uk
• Phone: +44 7442 157779
• Address: 312 - 314 Kings Road, Chelsea, London, SW3 5UH, United Kingdom